Humes Systems Inc. specializes in custom survey systems ranging from full service systems, where we manage all survey functionality, to self-managed survey systems.

Three base survey systems are available that are customized to meet the organizational, operational, and business rule needs of our clients.

• Event Surveys - Periodic surveys, including annual customer satisfaction, employee, and training surveys.
• Transactional Surveys - A 24/7 system that measures customer satisfaction upon conclusion of a transaction, such as a call to a help desk.
• Managed Surveys - Survey suites of initial, progress, and concluding surveys aimed at projects of long duration. These surveys are typically managed by our clients from our site with client-specific interface GUIs.

Common features include:

• Branding to your company's look and feel.
• Complex piping (branching) based on respondent characteristics or answers to specific questions.
• Language support - common languages include Arabic, Chinese, English, French, German, Japanese, Portuguese, Russian, Spanish, Thai, and Vietnamese.
• Questionnaire designs that facilitate larger surveys without compromising survey drop-off.
• Integrated concept presentations or other project information within the questionnaire.
• High quality HTML email invitations personally addressed to each respondent.
• Alert emails are sent to responsible parties when substandard scores are received or upon request for information.
• Flash Drive Survey℠ (FDS℠) is employed when there is limited or no access to the Internet.